Elimika Hub — Privacy Policy
Effective date: October 16, 2025
Welcome to Elimika Hub. This Privacy Policy describes how we collect, use, and protect your personal information when you use the Elimika Hub mobile application and its related services (collectively, the "Service").
1. Information We Collect
- Account Information: When you create an account, we may collect your name, university, email address, or phone number.
- Usage Data: We collect data on how you use the App, such as materials viewed, time spent, and device information (e.g., Android version, screen size).
- Communication Data: If you contact us, we may collect your messages or support requests for follow-up and assistance.
2. How We Use Your Information
- To provide, maintain, and improve the Service.
- To personalize learning recommendations and improve study resources.
- To communicate important updates, technical notices, and customer support responses.
- To detect, prevent, and address technical or security issues.
3. Data Security
We implement reasonable technical and organizational measures to safeguard your data against loss, misuse, or unauthorized access. However, no online system can be guaranteed 100% secure, and you use the Service at your own risk.
4. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share limited data in the following cases:
- With trusted service providers who help operate the App (under strict confidentiality agreements).
- If required by law, regulation, or legal process.
- To enforce our Terms & Conditions or protect our rights, property, or safety.
5. Cookies & Analytics
Elimika Hub may use local storage or analytics tools to measure App usage and improve performance. These tools do not collect personally identifiable information unless you have provided it voluntarily.
6. User Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for certain processing activities.
To exercise these rights, contact us using the details below.
7. Data Retention
We retain your data only as long as necessary for legitimate educational or operational purposes, or as required by law. When data is no longer needed, it is securely deleted or anonymized.
8. Third-Party Links & Services
The App may contain links to third-party websites or resources (e.g., academic sources or external PDFs). We are not responsible for their privacy practices. Please review their privacy policies separately before sharing personal information.
9. Children’s Privacy
Elimika Hub is designed for university students and is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately for removal.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted within the App and will take effect on the date indicated. Your continued use of the Service after updates means you accept the revised Policy.
11. Contact Us
If you have any questions, concerns, or data requests related to this Privacy Policy, please contact us:
Email: info@a21cash.co.ke
Phone: +254794531571